- Timely commissioning of equipment as per Rinac requests following the laid-down process.
- Warranty PM services for all equipment supplied by Rinac for one year or an agreed extended time period.
- AMC PM services for customers with existing AMC contracts with Rinac India.
- Attending to breakdown calls as per SLA for all systems under warranty or AMC, including replacement of defective or worn-out parts.
- Attending to customer service requirements that are not under warranty or AMC on a chargeable basis.
- Supply of required spares to customers on a need basis against customer orders.
- Constant interaction with customers to convert warranty customers to AMC customers and renew expired AMC contracts through Rinac India’s sales process.
Contact Information
E-mail
vcare4u@rinac.com
WhatsApp
+91 94490 38012
Toll free
number
+
Mobile number
+91 94490 38012
Ticketing system URL/Web front end link Service Software