Introduction

At Rinac, our commitment to your success extends far beyond installation. Through Rinfra, our dedicated service wing, we provide comprehensive after-sales support for your cold chain and clean modular construction solutions. With 27 Rinfra centres spread across India, we ensure rapid, region-wise response, minimizing downtime and maximizing the efficiency and lifespan of your critical infrastructure. Our focus on preventive maintenance, swift breakdown resolution, and readily available spare parts ensures your systems remain reliable and efficient.

Offerings

Salient Features

  • Nationwide Presence: 27 Rinfra centres across India for rapid region-wise response. 
  • Comprehensive Service Scope: Includes commissioning, warranty maintenance, Annual Maintenance Contracts (AMCs), on-demand repairs, and spare parts supply.
  • Specialized Services: Offers energy audits, retrofitting, capacity augmentation, and central monitoring system setup. 
  • Multi-Product/Brand Support: Expert technicians equipped to handle a wide range of products and brands. 
  • Service Level Agreements (SLAs):  Formal commitments for timely, high-quality service, ensuring rapid response times. 
  • Proactive Maintenance: Focus on preventive measures to minimize compressor failures, temperature fluctuations, and downtime. 
  • Extensive Product Coverage: Supports the entire cold chain infrastructure, from walk-in chillers to refrigerated vehicles. 
Offering Benefits

Benefits

  • Minimized Downtime: Rapid response and proactive maintenance reduce operational interruptions. 
  • Maximized Equipment Lifespan: Proper maintenance and timely repairs extend the life of your critical systems. 
  • Reduced Operational Costs: Energy audits and efficient maintenance contribute to lower running expenses. 
  • Increased Reliability: Ensures consistent performance and fewer unexpected breakdowns. 
  • Improved ROI: Maximized equipment uptime and reduced losses from perishable goods lead to a better return on investment. 
  • Peace of Mind: Transparent SLA commitments and expert support provide confidence in system reliability. 

Advantages

  • Dedicated Service Wing: Rinac is solely focused on providing specialized after-sales support for Rinac’s solutions. 
  • Geographical Reach: Extensive network of service centres ensures support is always close by. 
  • Expert Technicians: Highly trained professionals capable of diagnosing and resolving complex issues across diverse equipment. 
  • Preventative Approach: Focus on anticipating and preventing problems rather than just reacting to them. 
  • Critical for Perishables: Prompt service is crucial to prevent substantial losses in sectors dealing with temperature-sensitive goods. 

Blogs

Frequently Asked Questions

Rinfra is Rinac’s dedicated after-sales service wing that provides comprehensive maintenance and support for cold chain and clean modular infrastructure across India. 

Rinac operates through 27 Rinfra centres across India, ensuring rapid, region-wise service and support. 

Rinfra provides commissioning, warranty service, Annual Maintenance Contracts (AMCs), on-demand repairs, energy audits, retrofitting, and spare parts supply. 

Yes. Rinfra’s technicians are trained to service multi-brand systems and a wide range of products used in cold chain and cleanroom environments. 

With a focus on preventive maintenance, Rinfra proactively addresses issues before they lead to failures, minimizing system downtime and operational disruption. 

An SLA ensures formal commitments on response times and service quality, offering peace of mind and predictable support for critical infrastructure.

Yes. Rinfra offers energy audits, retrofitting, capacity augmentation, and central monitoring system setup to enhance efficiency and scalability.

Rinfra supports the entire cold chain ecosystem, including walk-in chillers, refrigerated vehicles, modular cleanrooms, and temperature-controlled chambers.

By ensuring maximum uptime, efficient energy use, and extended equipment life, Rinfra reduces losses and operational costs—resulting in a better return on investment.

In sectors like food, pharma, and horticulture, even minor breakdowns can lead to major losses. Rinfra’s quick response and expert service help prevent spoilage and ensure compliance.

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